Frequently Asked Questions
Where are you located?
We are located at 1651 Horizon Pkwy Suite 100 Buford, Georgia 30518. We operate the school right from our Guitar Repair Shop http://southeastguitarrepair.com
Is the course online or do I need to attend classes in person?
The entire course is online. We may add on some workshops in the future. With Covid, our course is perfectly designed for you to safely learn guitar repair right from your home and at any time of the day.
Do I need any special computer software to access the course?
You can access the course from a computer, laptop, tablet and even a mobile device.
How long does the course take?
The course is designed to fit your schedule. So you can take as little time as you need or if you want to go all in and put some full time hours in, you can finish as quick as you are able to. Remember practice makes perfect. The more you put into your course and practicing, the better you will become. You won't do one setup and become a pro, you will need to practice on multiple instruments. But if you invest the time to practice and learn all of our techniques you can repeat them just like we do every day. We are giving you the secrets, what you do with them is up to you!
Can I complete the course in 1 month & get my certification and then cancel?
Yes. You can cancel at any time. Once you complete the course and pass the exam, you are issued your certification. You may continue membership or cancel.
But, chances are you will love the weekly webinars and want to stick around a bit longer. Especially if you really want to learn the big boy repairs like refrets, bridge resets, and so much more! Plus with membership, you get access to the repair library anytime you need it. And for that occasion that you may have a client guitar that is giving you a hard time, you have access to us to get our opinion on how to deal with it. You only get this with your ongoing membership. You will learn from others asking repair questions too. So when you see that issue in the future, you know how to deal with it. At just $12.50 per week, you will want to continue your membership for a while after you get your certification just as a support resource. Also, your membership fee is an education/ business tax write off for your new business.
I can't afford my tuition in a full payment right now. Do you have any options for me?
If you download the Zip (Quadpay) App on your smartphone or visit https://zip.co/us . They have an option to split up your payment in 4 payments. Your 1st payment is due today, then payment 2, 3 & 4 are spaced 2 weeks out. There is no credit check and you can even use a debit card. They have an option for a virtual card that will produce a 1 time use credit card that will allow you to checkout and pay us your tuition payment. Then they will charge your card the next 3 payments directly. If you can't pay all at once this is a great option to space that tuition payment out. However- remember, you will need to update your card number with PayPal so your monthly membership will charge to your dedicated card and not the Zip temporary virtual card.
If I cancel my membership can I join later without paying the enrollment fee again?
At the moment if you cancel, the site does require you to repay enrollment. We are working to see if we can have some option for reinstatement. But keep in mind the course will never be lower in price than it currently is. And the price you enter into now, grandfather's you into that pricing plan. We will never increase your membership on you as long as you are a current member. Currently, the monthly membership is priced at $50 but as the course grows and the repair library fills with more & more content, we will be increasing both tuition & monthly membership subscription fees. As we add more hours each week into the course with weekly webinars, 1 year from now there would be at least 100 hours of new webinars added. And we plan to add content year after year.
How much will my tools cost?
You will have to invest some money into your tools. But your tools will make you money for many years to come. And starting in any new trade career, you will have initial start up costs. Check out the tool list for links on our preferred tools. The good thing is that you won't have to buy them all at once. You can purchase them as you need them. We suggest starting out with the restring tools, then add on the setup tools, then when you are ready for bone work add on the bone tools and fret tools last. You can shop for used tools to save some money and buy them as needed. Check eBay & Craigslist for used tools. In the end you may spend up to $1200 for your tools if you buy them brand new and our preferred items. But the good thing is that you can add on a tool here and there as you need it. And spread those expenses out over time.
Some repair shops will supply tools for their techs. So you may be able to borrow tools while you are learning and you may never have to purchase any tools. Don't forget to ask relatives or neighbors if they have some duplicate tools they may not use. Or if you are already at a shop just perfecting your skills, those tools may already be available for you. Don't let tool costs deter you from a big dream. Save your receipts and you can claim them during tax time!
And don't forget to ask for Stewmac Gift Cards for your birthday or Christmas when someone asks for gift ideas.
What kind of Certification will I receive?
After you complete the course and pass the Final Exam you will receive a Guitar Repair Technician Certificate.
Can I use my certification to get a job in a guitar shop?
Yes. Our course is more in depth than most guitar schools that meet in a classroom. In most cases you will have more hours of repair training than you would receive at a typical Guitar Building School. And our methods and techniques are far superior than what we have seen from graduates that have applied to our repair shop over the last 10 years. If you are wanting to focus on the repair side to a career in lutherie this is an intense program that will help you take on client repairs confidently.
Do you offer any in person workshops?
Not currently. Once the world returns to normal and Covid is not a concern, we hope to offer some live in shop workshops for our students.
Do you offer payment plans?
At the moment we do not. But when you checkout, Paypal does have an option of Paypal Credit that will allow you to pay over time per their credit approval.
Do you have job placement after I complete the program?
We do give out references if you would like to apply to any place. We will verify your course of study and give any details they may need for a reference for hiring.
Also, our graduates of Southeast Guitar Repair Academy get priority over other applicants applying for a position at our shop- Southeast Guitar Repair. We plan to open a 2nd location in the future and hope to have graduates from Southeast Guitar Repair Academy apply!
What if I don't have enough guitars to practice on?
We encourage you to look for fixer uppers at garage sales or pawn shops if your budget allows. But we have seen huge support from friends and family that would be more than grateful to offer a guitar for you to practice on. And they get some free work on it as well. Or you can charge them a minimal fee & put that toward your tool purchases. However, starting out we encourage you to begin on less expensive models while you are learning technique and proper tool handling.
Can I share my membership with my friend?
No. If you are suspected of sharing an account we will cancel your membership. With your membership you get one invite to the weekly webinars & 1 group chat membership. If you share with a buddy, you are not getting the most from your membership. And why risk losing access for not following the rules. And you will only receive one Printed & Mailed Graduate Certificate.
I have no idea how to start my own business. Even if I finish the School, where do I begin to start my own shop?
Mindy, the shop manager of Southeast Guitar Repair runs a workshop 2 times per year for our members that will help our students navigate the business side of a repair shop. She will teach & guide you through the steps you may need to take to get started with a storefront, business licenses if needed in your state, how to get started with vendor accounts, starting your own website & social media marketing & ideas on how to generate business traffic for your new business. And give you some insider tips on getting started to offer Warranty Service to the big guys like C.F. Martin, Fender, and Gibson.
What is the advantage of your Guitar Repair Course over a bigger Luthier school that has been around longer?
We feel we have the advantage in the area of repairs over the Luthier Schools, because we actually see the customers face to face. We know what setup they love. We know the repair industry better than a school ever will. We have 25 years of interacting with clients and performing flawless Setups & repairs. A builder school never sees clients, they see students. We have hundreds of clients in our shop every month, and they have the voice to say yes I like this setup. They love our repairs! Check out the google reviews for Southeast Guitar Repair and you will see a shop that is loved by clients. At our shop we set the standard for excellence. Now we will teach you. We also teach you interaction with clients. During live webinars, you get to see us check in and assess an actual client drop off. Other schools have their doors closed to outside visitors. This skill alone (checking in a potential repair) is so vital as a repair technician.
Do you offer a free trial?
We offer a beginner restring video & an episode of our Live Webinars. Once you opt in for emails you will be sent access to the mini course. This will let you sample the content. We do not offer free trials of the actual course because the course gives you access to our Shop Specs. We pride our Shop Specs and even our techs at Southeast Guitar Repair have to sign NDA's to keep this information private to only students and our Southeast Guitar Repair Techs. You can opt in to emails & the Sample of the course will be emailed to you.
I work Full time, can I access the course after work?
Absolutely! The beauty of our course is that you can access your course at any time day or night! The course advances with you. So you may take as little or as much time as you need to complete the core curriculum. And since all of the live webinar repairs are added into the course, you can even go back months to view all of the content even before you enrolled. You get to access every past webinar as well!
How do I enroll?
Click this link and you will be taken to the Checkout Page where you can enroll and get immediate access to the course!